Dhaka – Titas Gas Transmission and Distribution Company on Thursday launched a dedicated call centre to receive and attend complaints from its customers.
The numbers of the call centre are 16496 and 09612316496.
According to a Titas’ statement, if any customer calls from his mobile to the call centre and lodges complaint, he/she will receive a message as an acknowledgement along with a tracking number so that he/she can get further information about the feedback of the complaint.
Initially, the call centre will remain open from 9 am to 8 pm every day.
The Titas also launched a website: www.titasgas.org.bd to receive complaints from the customers. -UNB
